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Customer call system

DS customer call system

Your path to shorter waiting times

With the help of our DS customer call system, your customers can usefully bridge longer waiting times in front of the counters and your visitors are informed and entertained at the same time. This significantly increases satisfaction and your customers can shop instead of waiting and browse instead of queuing.

DS customer call system - your way to shorter waiting times

Advantages of a customer call system

The DS customer call system controls customer traffic in public authorities, companies, in trade or at service providers and ensures rapid and fair allocation of those waiting. If desired, they can be informed and entertained simultaneously in a separate area on the call screen. This shortens the perceived waiting time and significantly increases satisfaction.The DS customer call system is fully scalable and is adapted to your processes and procedures. The ticket terminal, the tickets and the display on the screen can be individually adapted to your design.

  • Multilingual
  • Numerical call
  • Employee relief
  • Current waiting time display
  • Perceived reduction in waiting time
  • Decreasing stress potential
  • Intuitive user interface
  • Modular and scalable
  • Digital switch display
  • Call via smartphone
  • Presentation of products and services
  • Alarm function for emergencies
  • DSGVO compliant call
  • Statistics integrated
  • ASP & on premise
  • Accessibility through call announcement
  • Loyalty cards with QR code
  • Infotainment - news, weather etc.

In split-screen operation, the DS customer call system offers you the possibility to combine a wide variety of content into an exciting content mix and thus noticeably shorten the perceived waiting time.

While your customers can check their queue status at any time in one screen area, they can see the latest news, weather reports or your advertising clips in the other half of the screen, for example.

We would be happy to show you a solution tailored to your individual application.